Frequently Asked Questions
Returns & Exchanges
What is your return policy?
Ink by Aviral operates under a strict No Return and No Refund Policy, with remedies offered only for brand errors reported within 3 days.
How do I start a return or exchange?
Exchanges and standard returns are not permitted, but you can report an incorrect or defective item by emailing info@inkbyaviral.in within 3 days.
When will I get my refund?
Monetary refunds are not issued under normal circumstances since all sales are final.
Can I exchange an item for a different size?
No, product or size exchanges are not offered due to the custom, made-to-order nature of the apparel.
Ordering & Payment
What payment methods do you accept?
Payments are processed securely via authorized third-party payment gateways, supporting methods such as Google Pay, Razorpay, Paytm, and UPI.
Can I apply a promo code or gift card at checkout?
Our website is designed with pre-applied promo codes based on specific criteria, such as automatic shipping discounts or special offers, so you don't need to enter a code manually.
Can I modify or cancel my order after placing it?
While orders cannot be cancelled once placed, our team will gladly help modify your order to ensure you receive the correct product or update your shipping address if you reach out within 2 hours.
Do you offer pre-orders?
Yes, customers are welcome to place pre-orders for items.
Shipping & Delivery
Where do you ship?
Shipping is available across India.
How long does shipping take?
Standard shipping takes 3–7 business days domestically while express takes 1–3 respectively.
How can I track my order?
You can track your order using the unique tracking number and link provided in your shipping confirmation email.
What if my package is lost or delayed?
Contact info@inkbyaviral.in within 7 days of the scheduled delivery date if your package is lost or damaged.
Sizing & Fit
How do I know what size to order?
Measure your favorite T-shirt and compare it against the official sizing chart and fit descriptions provided on the product page.
Do your clothes run true to size?
Sizing standards vary, so customers should consult the specific fit descriptions and size chart for each product.
What if I’m between sizes?
Customers should carefully review the measurements and fit descriptions to proactively select the best size before checkout.
Can I return or exchange if it doesn’t fit?
No, items cannot be returned or exchanged due to sizing issues.
